FAQ
Restock
We are doing our best. You have to SUBSCRIBE OUR EMAIL to be faster when we launch, which you will find on the home page so you don't run out. If you can't find the product on the web, it's because it's out of stock and we don't produce it anymore 🙏
Shipping time
Europe 3-14 working days. International orders around 7-14 days. Times may vary during periods of high demand, such as Black Friday and Christmas🙏 Have you shipped or will you ship to a country within the European Union?
Return
Since the date of shipment, you have 30 days to register your return request through REVENI. You only need the order number and email. Items must be in the same condition in which they were received.
Important: Items must be in the same condition in which they were received.
The price of the return is:
- €10 European Union
- €25 outside European Union
Returns are not accepted if an exchange has already been made.
Exchange
From the moment your order is shipped, you have 30 days to register your exchange request through REVENI. You only need the order number and email.
Items must be in the same condition in which they were received.
Once we receive your order in our warehouse, it goes through an inspection process. If the return is in bad condition, unfortunately, we will not be able to accept it. 🙏
The price of the exchange is:
- European Union the first exchange is €6.9
- Outside European Union the first exchange is €19.9, the second exchange is €24.9
Cancellation
Sorry, we don’t make cancellations.
We cannot modify the components of the order once it has been placed. You have to wait to receive it and process it through REVENI. 🤝
You can track your order with the tracking number that you will receive in your purchase email.
Get more information
-
Deliveries
3 articles
-
Returns and Exchanges
2 articles
-
Orders
6 articles
-
Return Policy
1 articles
-
Sizes and Fit
1 article