How can I exchange my order/get a refund?

Exchanges and returns by our website:

You can make your return or exchange request through this form, you only need the order number and email. Our exchange and return platform allows you to immediately receive both the return label by email, and the refund in the original method of payment or through an IBAN number.

Annu is not responsible for the amounts for the delivery logistics efforts in case of requesting a refund. 

From the moment your order is shipped, you have 30 days to register your exchange or return request as long as the conditions of our exchange policy are met.